Spectrum’s commitment is to thoroughly understand your field service needs and then fulfill them via unparalleled agility, resourcefulness, and ingenuity.
Commitment to Quality
Spectrum’s first commitment is to thoroughly understand your field service needs. Then, Spectrum addresses your needs with unparalleled agility, resourcefulness, and responsiveness.
We are known for the quality of our inspections, preservation and maintenance, and customer service. Our proprietary technology is cutting edge and responsive to your needs, giving you immediate access to critical information.
Professional Staff
A large reason for our success is our in-office staff members’ level of experience. Two-thirds of our staff have been with Spectrum for 2 years or longer, and forty percent of our staff are veterans with more than over five-years’ experience in the field services industry. Staff members receive frequent leadership training, field service related courses, one-on-one training sessions, and team discussions designed to improve workmanship that delivers the best total client experiences.
Exceptional Network of Vendors
Spectrum’s well-trained staff deals directly with our network of more than 2,000 inspectors and 800 contractors around the country. This gives us the flexibility to provide a rapid and reliable turnaround of work orders and both regular and rush inspections. Our personal relationships with our inspectors and contractors – developed over years of working with many of these vendors – gives us the ability to handle abrupt increases in volume and comply with changing requirements that are typical in our industry.
Service Philosophy
Spectrum is recognized as a field service leader in providing quality, flexibility, and innovation to financial industries. We deliver financial institutions an unmatched spectrum of total satisfaction.